OST – Open Source Ticket

Provision of the time of an expert, on all the solutions proposed by Capensis through booklets of tickets. This support and accompaniment contract intended for technical administrators offers high flexibility: use according to real needs (opening a case on demand), flexible coverage period (working hours and days or 24/7), taking into account the criticality of a case.

OST Linux does not include a commitment to results but the provision of specialized skills.

OST 10 OST 20 OST 30 OST 40
Tickets
Support, assistance and resources commitment – remotly
Duration : 2H Max
10 20 30 40
Prestations days
Dedicated to longer prestations, on premise or remotely – Countdown by 1/2 day
2 4 5 6