OST – Open Source Ticket
Provision of the time of an expert, on all the solutions proposed by Capensis through booklets of tickets. This support and accompaniment contract intended for technical administrators offers high flexibility: use according to real needs (opening a case on demand), flexible coverage period (working hours and days or 24/7), taking into account the criticality of a case.
OST Linux does not include a commitment to results but the provision of specialized skills.
| OST 10 | OST 20 | OST 30 | OST 40 | |
| Tickets Support, assistance and resources commitment – remotly Duration : 2H Max |
10 | 20 | 30 | 40 |
| Prestations days Dedicated to longer prestations, on premise or remotely – Countdown by 1/2 day |
2 | 4 | 5 | 6 |